Frequently Asked Questions

Is it a real hand-drawn painting?

Will I be able to preview my portrait before receiving it?

I haven't received my Preview.

What type of images do you require?

Is my private information protected?

How can I send images?

I want to return my purchase! What do I do?

How long will it take to create my Artwork?

How long will it take for my painting to arrive?

Which countries do you ship to?

How Can I Cancel or Change My Order?

What now? If my order was damaged when it arrived.

If you are unable to find an answer to your question, we are here to provide assistance! Whatsapp us at 73800-72444 our dedicated support team responds to all messages.